The strength and effectiveness of an organization depend on team members at all levels, but these qualities start at the top. Strong leaders are in high demand! These people must motivate and inspire their teams but still maintain high expectations for performance. While it’s easy to find qualities that strong leaders share, some behaviors mean… Read more »
Posts Categorized: Conflict
As 2016 comes to a close, we consider some interesting business research from publications and firms around the world. Business research allows the industry to better understand human and employee behavior, develop programming that increases productivity and performance, and improve workplace culture. Here’s the business research highlights we found: The positive impact of a “fun” workplace. A new… Read more »
Earlier this week we discussed soft skills and why employee development in these skills might be a good investment. Later this week, two articles reveal that focusing on productive communication, kindness, and “psychological safety” does, in fact, yield tangible results. This comes as no surprise to us, given the return on investment experienced by many clients… Read more »
Conflict is a natural aspect of workplace dynamics, but it can quickly turn toxic if employees can’t find a way to work together. Managing difficult personalities in a way that is effective, compassionate, and respectful of differences is no easy task. Often, the source of ongoing discord isn’t a single situation but friction between personalities (either between peers… Read more »
It’s a new month nearing the end of the year: a perfect time to take stock. What’s working and what might need to change within your business as you start to think about 2017? We’re kicking off a three-week blog series on adapting to change. We’ll cover: how to identify when change is needed, how to… Read more »
At first glance, extroverts can seem like ideal employees. They’re affable, personable, and love being at the forefront of any issue to be discussed or problem to be solved. But at times, extroverts can come across as domineering or reckless, jumping into situations or conversations and possibly intimidating more introverted clients and colleagues. What are the best… Read more »
Last week, we touched on the impact that introverts and extrovert can have in leadership. (Recap: it’s not as important as you might think, but it does require mindfulness and different leadership techniques.) But whether you or your managers are introverts or extroverts, it’s fairly safe to say that your team will most likely be made… Read more »
At EDS, we begin our programs with the DiSC assessment to help managers and team members learn more about themselves and their personality types. Understanding your DiSC style is the key to managing conflict, leading with credibility, working cooperatively with others, and increasing your personal effectiveness. While it may be tempting to dismiss personality styles as corporate hogwash,… Read more »
In today’s busy lifestyle, whether at the office, at your favorite social function, or even at the grocery store, it is very important for you to exude professional presence in public. A professional presence will help you to achieve many of your goals, e.g., getting that budget approved, being calm and poised during meetings, and… Read more »
Your personality and communication style impact how you understand conflict. When you are aware of how you handle situations -and even more- how your colleagues handle conflict, you can flex communication and conflict management styles to make more effective choices when you when you encounter or witness conflict and ensure the best outcome. Many organizations… Read more »
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