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Click here to preview the course |
| Section 1: Persuasive Documents |
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You'll learn to write persuasively in addressing two types of readers: the "internal or interested" and the "external or uninterested." |
| Section 2: Directives |
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You'll learn to write clear directives that get action without alienating your reader. |
| Section 3: Transmittals |
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You'll learn to write informative transmittals about items you forward to others—transmittals that say more than "Here it is." |
| Section 4: Activity/Status Reports |
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Master the guidelines to help you highlight your accomplishments in a way that will advance your career. Also, identify the appropriate information for project or status reports. |
| Section 5: Requests for Action |
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Identify the 4 key ingredients in requests for action—especially when the action is voluntary on the part of your reader. |
| Section 6: Course Test—28 Questions |
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To pass the test, you must answer 25 questions correctly. |
