Look at the business section in today’s newspaper and you’re likely to read about a few of the ways companies are “positioning themselves in their competitive market:” Down-sizing, mergers, restructuring, making incredible leaps with technology – whatever the motive or means what it all boils down to is change. The dynamics of change deals with the human reaction to change. The mechanics of change focus on designing processes that ensure changes occur effectively within an organization.
Through this course you will be able to:
• describe common reasons why employees resist changes
• follow a process for planning, communicating, and implementing changes
• complete a case study of one company’s process and tool for communicating changes that impact other departments, computer systems, policies & procedures
The course takes approximately 1 hour to 1.5 hours to complete.
