Earlier this week we discussed soft skills and why employee development in these skills might be a good investment. Later this week, two articles reveal that focusing on productive communication, kindness, and “psychological safety” does, in fact, yield tangible results. This comes as no surprise to us, given the return on investment experienced by many clients… Read more »
Posts Tagged: Communication
Last week, we touched on the impact that introverts and extrovert can have in leadership. (Recap: it’s not as important as you might think, but it does require mindfulness and different leadership techniques.) But whether you or your managers are introverts or extroverts, it’s fairly safe to say that your team will most likely be made… Read more »
Email ranks high on lists of top stressors at the office. Designed to make businesses operative more effectively and productively, email now creates hours spent trying to sort and archive (or find) old messages and find the elusive “inbox zero.” Using email correctly is an important part of professional etiquette. Habits that you might use in… Read more »
Every so often we’ll see blogs featuring the Myers-Briggs personalities of famous CEOs. This well-known personality inventory evaluates personality types on the basis of four main variables: Introversion (I) versus Extroversion (E); Intuition (N) versus Sensing (S); Thinking (T) versus Feeling (F); and Perceiving (P) versus Judging (J). This begs the question: does being an… Read more »
Leadership failure happens at times to everyone. From General Custer’s Battle of Little Bighorn to Abraham Lincoln’s less-than-impressive military career to Margaret Thatcher’s poll tax, even very high-profile, famous leaders suffered from some fairly major failure at some point in their careers. Failure in leadership can actually happen a lot easier than we think – even to those we see as… Read more »
Titles are granted, but it is your behavior that wins you respect. Leading means you have to be a good example, and live by what you say. This sentiment has been shared by all across the long history of leadership. Exemplary leaders know that if they want to gain commitment and achieve the highest standards,… Read more »
Whether you’re helping a customer troubleshooting an issue or giving your boss a project update, you need to communicate effectively and concisely. Sometimes, that’s easier said than done. Most people don’t take the time to improve these skills. Those who DO are ahead of the game! Be social. Breaking the ice and talking to someone you… Read more »
Effective communication skills are vital to a successful, rewarding business. You need to communicate well with your clients, staff, partners, associates, and vendors. Improving your communication skills will let you express yourself with more confidence; more confidence will help you attract more clients and influence your peers and referral sources. You probably feel that you… Read more »
When we talk about styles of just about anything, inevitably the discussion will follow with a list and communication isn’t immune from that. It is interesting and more than likely a trait of someone’s ‘communication style’, that you find many different variations of styles, depending on where you research you may find four or five… Read more »
“Feeling gratitude and not expressing it is like wrapping a present and not giving it.” William Arthur Ward How often do you express appreciation? By saying “thank you” after a co-worker or employee has helped in anyway, is showing gratitude. It can go beyond a job well done; simply being thankful for having employment is… Read more »
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